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Color Policy

Under salon policy, we cannot give out client color formulas as this is claimed as the "intellectual property" of our stylists and of Salon Honey + Sage.

Shipping Policy

Emerald & Thistle is available to ship within the continental United States ONLY.

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If merchandise purchased is pre-order or out of stock, the customer will be notified within 48 hours. Upon ordering from Emerald & Thistle, the customer will receive a shipment confirmation, with tracking number(s) included, when said order has shipped.

Emerald & Thistle is not liable for any lost, stolen or damaged products during shipping. If a product is received damaged, please file a claim with the shipment carrier ASAP.


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