Color Policy
Under salon policy, we cannot give out client color formulas as this is claimed as the "intellectual property" of our stylists and of Salon Honey + Sage.
Shipping Policy
Emerald & Thistle is available to ship within the continental United States ONLY.
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If merchandise purchased is pre-order or out of stock, the customer will be notified within 48 hours. Upon ordering from Emerald & Thistle, the customer will receive a shipment confirmation, with tracking number(s) included, when said order has shipped.
Emerald & Thistle is not liable for any lost, stolen or damaged products during shipping. If a product is received damaged, please file a claim with the shipment carrier ASAP.